Client Success Manager
Alexa Translations
About this role
The Client Success Manager (CSM) at Alexa Translations is responsible for ensuring smooth onboarding of clients, providing ongoing support and training, and maintaining strong relationships. The role focuses on driving client satisfaction, retention, and growth through proactive engagement and data analysis.
Skills
Qualifications
About Alexa Translations
alexatranslations.comAlexa Translations is a language services provider that combines A.I. technology with industry-specialized human translators to help businesses break language barriers. They offer translation and localization services tailored to multiple industries, pairing machine efficiency with expert human review. The company emphasizes accuracy, speed, and scalable workflows through hybrid machine translation and human post-editing. Organizations choose Alexa Translations for tailored, high-quality multilingual solutions that support global communication and content localization.
About Alexa Translations
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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