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Client Success Manager at Global Payments - ApplyBlast

Client Success Manager

Global Payments

4 months ago

3.7 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

A Client Success Manager at Worldpay manages relationships with a portfolio of large enterprise clients within the International Merchant Solutions division. The role focuses on ensuring client retention, driving revenue growth through cross-selling value-added services, and collaborating with internal stakeholders to enhance operational processes. Candidates will leverage their background in banking, finance, or client support to solve complex problems and expand market share.

Responsibilities

Manage relationships for assigned portfolio of large enterprise clients
Identify opportunities to grow clients' share of wallet via cross-sell
Serve as primary point of contact for problem resolution and retention
Collaborate with internal stakeholders to improve existing operational processes
Coordinate with relationship managers to ensure proper account servicing