Watermark Insights
The Client Success Manager will work with higher education institutions to ensure adoption and effective use of Watermark's assessment software suite. The role involves building trusted advisor relationships, driving client outcomes, and identifying expansion opportunities through cross‑sell and upsell initiatives. Collaboration with sales, executive leadership, and implementation teams is essential to manage risks, deliver value, and support campus change initiatives.
Headquarters
Austin, Texas, United States
Company Size
201-500 employees
Founded
2018
Watermark is a higher-education software company that provides secure, cloud-based tools and analytics to help colleges and universities collect data and generate actionable insights. Its platform supports assessment and accreditation, course evaluations and surveys, faculty activity and development, curriculum and program review, and institutional planning to drive student success and continuous improvement. By centralizing data, reporting, and workflows, Watermark helps institutions meet compliance, inform strategic decisions, and demonstrate learning outcomes. Its solutions are used by hundreds of campuses that prioritize data-driven improvement and institutional effectiveness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Watermark Insights.
24% below the average for this role