ID Plans
The Client Success Manager supports and retains clients by ensuring they receive maximum value from products and services, focusing on strengthening relationships and minimizing churn. This role involves delivering successful client onboarding, training, and ongoing support while identifying opportunities for account growth. The position requires leveraging a strong background in SaaS and enterprise technology solutions to drive user adoption and satisfaction.
Headquarters
Tampa, Florida, United States
Company Size
51-200 employees
Founded
1999
ID Plans is a commercial real estate intelligence and site‑planning firm that provides field‑verified property data and detailed site plans. With 25+ years of CRE experience, they help landlords, brokers, owners and asset managers lease faster, reduce costs, and manage properties more efficiently. Their offerings include accurate visual assets (site plans, floor/facility plans, aerials) and verified on‑site intelligence to support leasing, development, and portfolio‑management workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ID Plans.