Knowledgecoop
The Client Success Manager builds strong customer relationships and helps clients achieve meaningful value from the company's products and services. This role involves managing an assigned customer portfolio throughout the entire lifecycle, from onboarding and adoption to ongoing engagement and renewal readiness. The position requires a proactive and organized individual who can effectively monitor customer health and drive retention.
Headquarters
Vancouver, Washington, United States
Company Size
11-50 employees
Founded
2004
Knowledge Coop is a learning and technology company for mortgage professionals that combines expert-led instruction, a community-driven platform, and NMLS‑approved licensing and continuing education. Its product suite includes Coop+ (a member learning platform), enterprise solutions, and an AI assistant to streamline onboarding, compliance training, and day‑to‑day workflows. Knowledge Coop runs live in‑person CE events and curated courses designed to help originators, teams, and lenders stay compliant, build skills, and grow their businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Knowledgecoop.