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Client Success Manager at Fair Isaac Corporation - ApplyBlast

Client Success Manager

Fair Isaac Corporation

5 days ago

Remote

Full Time

Medior

0 applicants

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About this role

This role focuses on managing post-sale relationships with North American lenders to drive adoption and operational stability of FICO Score solutions. The position involves identifying risks to renewal, communicating contract terms, and collaborating with sales teams to identify expansion opportunities. It requires analyzing usage data and supporting change management to ensure a positive client experience.

Responsibilities

Manage post-sale client relationships and serve as primary point of contact
Analyze usage and transactional data to identify revenue risks and expansion opportunities
Coordinate mitigation plans and communicate product enhancements to clients and partners

Skills

About Fair Isaac Corporation

fico.com

Headquarters

Bozeman, Montana, United States

Company Size

1001-5000 employees

Founded

1956

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Fair Isaac Corporation (FICO) is an analytics software company known for its credit scoring solutions, decision management technology, and tools that help businesses manage risk, fight fraud, and improve customer interactions.