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Client Success Manager at Arete - ApplyBlast

Client Success Manager

Arete

4 days ago

3.4 on Glassdoor

United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Client Success Manager serves as a primary client interface and advocate within the Managed Services team, ensuring successful operational experiences and service delivery. This role involves coordinating multiple work streams, preparing business review reports, and collaborating with internal departments to provide threat intelligence and remediation plans. The position requires strong communication skills and technical knowledge to advise clients on security and IT operations.

Responsibilities

Serve as primary client advocate and point of contact for service delivery
Coordinate and track multiple work streams across engagements to ensure business objectives
Prepare and present business review reports and technical findings to stakeholders

Skills

About Arete

areteir.com

Headquarters

Boca Raton, Florida, United States

Company Size

201-500 employees

Founded

2015

View Profile

Arete is a cybersecurity firm that helps organizations stay ahead of cyber threats through intelligence-led incident response, managed security services, compliance and sanctions analysis, and data breach response. Leveraging real-time threat intelligence and deep expertise in threat actor negotiations, Arete remediates and restores systems—often without ransom payment—while serving stakeholders across cyber insurance, legal, financial, and government sectors. The company operationalizes cyber intelligence to drive defensible decisions across response, remediation, recovery, and payment.