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Client Success Manager at Sage - ApplyBlast

Client Success Manager

Sage

2 days ago

3.8 on Glassdoor

Los Angeles, California, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Client Success Manager at Sage owns relationships with regional and community leaders, guiding customers through the post-sales lifecycle to drive adoption of nurse call, fall detection, and analytics products. The role involves leading quarterly business reviews, analyzing data to demonstrate measurable impact on Net Operating Income, and serving as the voice of the customer to inform product and engineering teams. This field-forward position requires regular on-site engagement to strengthen staff adoption and champion customer feedback internally.

Responsibilities

Own strategic relationships with regional operators and community leadership teams
Lead quarterly business reviews with regional and C-suite stakeholders
Analyze resident care and clinical data to identify trends and actionable recommendations

Skills

About Sage

sage.com

Headquarters

Newcastle Upon Tyne, England, United Kingdom

Company Size

10001+ employees

Founded

1981

View Profile

Sage is a software company that provides accounting, payroll, HR, and enterprise resource planning solutions for small and medium-sized businesses. Its products help organizations manage finances, operations, and compliance.