Client Success Representative (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$83,376 - $111,306 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE is responsible for fostering strong client relationships and supporting client satisfaction across diverse industries. The role offers opportunities for professional growth within a supportive, employee-focused culture and involves working closely with internal teams to ensure successful delivery and client outcomes. This position values proactive problem solving, empathy, and clear communication.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Opportunity Identification
Sales Collaboration
Issue Escalation
Administrative Support
Client Management
Communication Skills
Interpersonal Skills

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.