Client Success Specialist
Western Alliance Bank(2 months ago)
About this role
The Client Success Specialist (AVP) supports Distributed Retail Loan Officers by overseeing the end-to-end mortgage loan process and ensuring a seamless borrower experience. The role serves as a liaison across sales, operations, and compliance to improve workflow, training, accuracy, and production. It combines oversight of loan pipelines with consumer-facing interactions and performance reporting.
Required Skills
- Loan Processing
- Regulatory Compliance
- Pipeline Management
- Customer Service
- Coaching
- Encompass
- Loan Origination
- Communication
- Reporting
- Training
+1 more
Qualifications
- Bachelor's Degree
- NMLS License
About Western Alliance Bank
westernalliancebancorporation.comWestern Alliance Bank offers a wide range of commercial and business banking solutions including loans, lines of credit, and more. Get in touch with us today.
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