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Client Success Specialist at Fiserv - ApplyBlast

Client Success Specialist

Fiserv

3 months ago

3.0 on Glassdoor

Mississauga, Canada

Onsite

Full Time

Senior

0 applicants

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About this role

A Client Success Specialist at Fiserv supports new and existing business clients by guiding the onboarding, implementation, and early-stage adoption of Clover Point-of-Sale solutions. The role involves configuring system settings, troubleshooting hardware and account setup issues, and serving as a primary point of contact to ensure clients build confidence using the platform from day one.

Responsibilities

Support client onboarding for Clover POS solutions
Configure menus, inventory, tax settings, and payment options
Troubleshoot hardware, device activation, and account setup issues
Document client setup details and issue resolution in internal systems
Escalate client issues to internal teams and coordinate follow-up

Skills

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

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Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.