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Client Success Specialist at Care.com - ApplyBlast

Client Success Specialist

Care.com

6 hours ago

3.3 on Glassdoor

Dallas, Texas, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Client Success Specialist role at Care.com supports partnered businesses by helping them build and manage profiles to attract and connect with families seeking their services. This position involves account management, recovery support, and sales support to help partners grow their customer base through targeted ads. The role requires collaboration with the sales team to onboard new clients and resolve operational issues.

Responsibilities

Onboard new clients and organize client data for internal systems
Build and manage business profiles to highlight services to customers
Resolve non-critical support questions and operational issues for clients

Skills

About Care.com

care.com

Headquarters

Dallas, Texas, United States

Company Size

1001-5000 employees

Founded

2007

View Profile

Care.com is an online marketplace that connects families with caregivers — including babysitters, nannies, tutors, pet sitters, senior caregivers, and housekeepers. The platform offers searchable local provider profiles with reviews and optional background checks, plus employer services such as HomePay for nanny payroll and tax support. It also features job listings, resources, and tools to simplify hiring and managing in‑home care. Care.com’s mission is to make it easier for families to find better care, operating across multiple countries to serve both care seekers and providers.