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Client Success Support Specialist at Civitech - ApplyBlast

Client Success Support Specialist

Civitech

3 months ago

3.3 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Client Success Support Specialist at Civitech onboards and supports clients using civic tools and data to mobilize voters and support progressive causes. The role involves managing support tickets, overseeing client accounts from onboarding to offboarding, and maintaining data accuracy in internal software tools. Additionally, the specialist develops support documentation and resolves website issues using basic programming skills while collaborating with cross-functional teams.

Responsibilities

Manage client lifecycle from contract signing to offboarding
Resolve incoming support tickets from candidates and voters
Maintain data accuracy in internal software tools like HubSpot
Develop and update user-facing support documentation
Oversee multi-departmental initiatives with strong prioritization

Skills

About Civitech

civitech.io

Headquarters

Austin, Texas, United States

Company Size

11-50 employees

Founded

2019

View Profile

Civitech is a political technology company that runs targeted voter registration programs, provides voter engagement tools, and supplies voter data to Democratic and progressive campaigns, nonprofits, and advocacy groups. They support efforts from the first steps of a campaign through last‑minute GOTV, helping register new voters, identify supporters, and drive turnout. By combining technology, data, and on‑the‑ground programs, Civitech delivers scalable, targeted outreach and civic‑engagement solutions nationwide.