New Route
The Client Support Advisor role involves providing first-line support for an Applicant Tracking System, serving as the primary point of contact for client queries and issues. The position requires developing expert knowledge of the core product to ensure responsive and diligent customer service. This role focuses on troubleshooting technical problems, managing client communications within SLAs, and collaborating with internal teams to resolve challenges.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for New Route.
65% below the average for this role