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Client Support Analyst / Client Support Engineer at Jobgether - ApplyBlast

Client Support Analyst / Client Support Engineer

Jobgether

29 days ago

Remote

Full Time

Junior

0 applicants

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About this role

This remote role in the US involves managing client support cases from intake to resolution, providing technical investigation and configuration support for enterprise SaaS platforms. The position requires strong communication skills to serve as a professional point of contact for clients and collaborate with internal teams to resolve issues effectively. Candidates should have experience with SQL, scripting languages, and navigating complex SaaS environments to diagnose and troubleshoot data-related problems.

Responsibilities

Manage client support cases from intake through resolution
Diagnose client issues using SQL and scripting languages
Collaborate with internal teams to resolve complex cases

Skills

Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.