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Client Support Analyst at ClearBank - ApplyBlast

Client Support Analyst

ClearBank

2 months ago

3.7 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Medior

0 applicants

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About this role

The Client Support Analyst will support ClearBank’s payment and customer operations, handling day‑to‑day tasks, EU client escalations, and ensuring compliance with scheme rule books and regulatory standards. The role works across cross‑functional teams, contributes to continuous improvement, and may be involved in various projects while providing high‑quality service to key clients.

Responsibilities

Support European client base across SEPA schemes
Manage EU client escalations and settlement queries
Produce reports and ensure compliance with AML and FCA regulations

Skills

About ClearBank

clear.bank

Headquarters

London, England, United Kingdom

Company Size

501-1000 employees

Founded

2015

View Profile

ClearBank is a fully regulated bank operating in both the United Kingdom and Europe, providing cloud-based API-driven banking infrastructure for fintechs, banks, digital asset platforms, building societies, corporates, and other financial institutions. Its core products include real-time payment clearing, accounts, embedded banking, and digital asset rails, enabling clients to offer innovative banking services without competing with ClearBank. The bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the PRA in the UK, and authorised by the European Central Bank in Europe.