eClerx
The Client Support Analyst serves as the primary point of contact for Agents and Lenders using a new voting platform, addressing inquiries related to loan documentation, system functionality, and the voting capture process. This role supports the onboarding and training of new Lenders, provides hands-on assistance with manual vote processing, and helps drive broader platform adoption. The Analyst also plays a key role in triaging and prioritizing client issues for timely resolution while contributing to process improvement initiatives.
eClerx is a global leader in productized services, transforming businesses with advanced technology, AI, and domain expertise to deliver exceptional outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for eClerx.
eClerx didn’t post a salary, so this is our estimate from similar listings.