Client Support Assistant Manager/Manager - User Operations
Coinhako
About this role
A Customer Support Specialist at Coinhako provides client support within the fintech and cryptocurrency domain, addressing client issues across multiple channels while ensuring compliance with financial regulations and operational guidelines.
Skills
Qualifications
About Coinhako
www.coinhako.comCoinhako is a cryptocurrency exchange and wallet platform that enables users to buy, sell, and store various cryptocurrencies, including Bitcoin, Ethereum, and others. Founded in Singapore, Coinhako aims to provide a user-friendly interface and secure environment for both beginners and experienced traders. The platform offers features such as instant buying, trading capabilities, and comprehensive security measures to safeguard user assets. Additionally, Coinhako is known for its commitment to regulatory compliance and customer support, ensuring a reliable service for digital asset management.
Recent company news
SBI Holdings targets majority stake in Singapore crypto exchange Coinhako
1 month ago
SBI Holdings Moves To Take Majority Stake in Coinhako
4 weeks ago
SBI Holdings to Acquire Majority Stake in Singapore’s Coinhako
1 month ago
Coinhako’s bet on institutions lift revenue – and widens losses
Oct 7, 2025
Merkle Science Raises an Additional $19 Million + in Series A
Aug 15, 2022
About Coinhako
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Coinhako.
Salary
$60k – $90k
per year