Client Support Manager
GoodLeap(29 days ago)
About this role
The Client Support Manager at GoodLeap partners with solar and home-efficiency installers to ensure an excellent end-customer experience on GoodLeap’s financing platform. The role focuses on monitoring installer performance, managing pipelines, and using data insights to uphold GoodLeap’s standards and customer expectations. It supports GoodLeap’s mission of making sustainable home solutions more accessible through friendly, transparent financing.
Required Skills
- Customer Service
- Client Relations
- Installer Partnership
- Pipeline Management
- Fraud Investigation
- Data Analysis
- Trend Identification
- Due Diligence
- Multitasking
- Independent Work
+10 more
About GoodLeap
goodleap.comGoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.