Client Support Officer, Managed Services Client Service Desk

NTT DATA,(21 days ago)

Cyberjaya, MalaysiaOnsiteFull TimeJunior$54,828 - $73,723 (estimated)Managed Services - Service Desk

About this role

The Managed Services Client Service Desk Administrator is an administrative role within NTT DATA’s Managed Services organization, supporting the service desk function for client-facing operations. The position contributes to maintaining service continuity and client satisfaction by ensuring service processes and records are maintained accurately. It is based on-site and operates within a 24x7 shift structure as required.

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Required Skills

Administrative Support
Ticketing
Escalation
Documentation
Client Service
Communication
Attention To Detail
Shift Work
Stakeholder Management
Judgment

Qualifications

High School Certification or Diploma

About NTT DATA,

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At NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.

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