Client Support Specialist (HIRING EVENT)

The Client Support Specialist serves as the primary contact for ADP clients, managing retirement plan services and ensuring optimal service delivery, client satisfaction, and retention. The role involves troubleshooting plan issues, communicating legislative impacts, and proactively discussing plan enhancements and compliance testing results with clients. This position requires strong relationship-building skills and proficiency in payroll and recordkeeping systems to support day-to-day administration and client education.