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© All Rights Reserved. ApplyBlast.com
Alert Communications
The Client Support Specialist (Legal Services) provides live answering and intake support for law firms, handling incoming inquiries, qualifying leads, and guiding callers through a compassionate onboarding process. The role is remote for Texas residents, requires weekend and holiday availability, and involves using multiple computer systems while maintaining high productivity and accuracy.
Alert Communications provides 24/7 call triage and bilingual legal intake services exclusively for law firms nationwide, converting after-hours callers into qualified cases and signed retainers. Their trained specialists handle inbound and outbound calling, case screening, retainer delivery, mass tort campaigns, and live chat services. They serve over 1,000 law firms and are fully HIPAA compliant.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alert Communications.
37% below the average for this role