Client Support Specialist
Concord Servicing
About this role
The Support Specialist (Client Operations) at Concord manages corporate client requests, processes payments, validates data, and conducts audits to ensure accuracy and customer satisfaction. The role involves collaboration with teams, problem-solving, and effective communication in English and Spanish. It requires a technical or relevant degree or experience in client support and operational processes.
Skills
Qualifications
About Concord Servicing
concordservicing.comConcord Finance Experts delivers end-to-end credit administration solutions to simplify loan and lease management for lenders. Their platform covers onboarding, primary servicing, account management, collections and recovery, payment processing, and reporting and analytics to drive operational efficiency. They emphasize compliance management to help institutions meet regulatory requirements while boosting customer success. By focusing on portfolio administration and comprehensive servicing, Concord aims to streamline operations and improve outcomes for lenders and borrowers alike.
About Concord Servicing
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Concord Servicing.
Salary
$23k
per year
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