Client Support Specialist
Snappt
About this role
Client Support Specialists at Snappt provide exceptional customer service and support through prompt responses, technical assistance, and product knowledge. They act as the primary point of contact for clients, ensuring a positive experience and contributing to product improvement.
Skills
About Snappt
snappt.comSnappt provides fraud-detection and income-verification software for landlords, property managers, and multifamily operators to screen rental applicants. The platform analyzes applicant documents (paystubs, bank statements, IDs) to detect edits and forgeries with industry-leading accuracy — claiming to catch 99.8% of edited documents — while verifying income. By stopping tenant fraud early, Snappt helps reduce evictions and bad debt and speeds up leasing decisions by fitting into existing screening and leasing workflows. The company is headquartered in Ojai, California and offers support and integrations for property technology teams.
About Snappt
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$31k
per year