contexture.com
A Client Support Specialist at Contexture provides first-line technical and operational support to participants, organizations, and internal stakeholders regarding health information exchange (HIE) systems. The role involves troubleshooting data and platform issues, managing user access, and responding to service requests via email, tickets, and phone within established SLA guidelines. This hybrid position requires collaboration with IT and vendor teams to resolve incidents and maintain system integrity while handling sensitive health information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for contexture.com.
27% below the average for this role
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