Symplicity
The Client Support Specialist will provide Tier 1 and Tier 2 technical and functional support to university clients using Symplicity's CareerHub and UniHub platforms, handling inquiries via email, ticketing, phone, and online meetings. The role involves troubleshooting, product adoption assistance, case management, and collaboration with product and engineering teams to resolve issues.
Headquarters
Arlington, Virginia, United States
Company Size
51-200 employees
Founded
1996
Symplicity is a cloud-based software company that helps colleges and universities reinvent the student experience and improve engagement and outcomes. Its higher‑education platform provides tools for career services and employer recruiting, case management (student conduct, counseling, disability services), experiential learning and internships, appointment scheduling, and other student‑facing workflows. The product includes portals for students and employers, analytics and reporting, and integrations with campus systems to streamline operations. Symplicity positions itself as a partner to institutions seeking better student outcomes through workflow automation and data‑driven engagement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Symplicity.
Symplicity didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role