civix.com
The Client Support Specialist provides extensive software support and technical assistance to clients using the Go Grants Grants Management software product. This role involves diagnosing and resolving client issues, training end users, and collaborating with development teams to troubleshoot and debug programs. The position requires a strong focus on client service, excellent communication skills, and the ability to work independently or as part of a team.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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