Client Support Technician

Abacus Group LLC(5 months ago)

London, United Kingdom, United KingdomOnsiteFull TimeMedior$65,864 - $89,213 (estimated)Client Support

About this role

The Client Support Technician is a client-facing technical role within a Support Pod delivering white-glove IT services to an assigned client base, primarily onsite with some remote responsibilities. The position supports installation and maintenance of workplace hardware and software while collaborating with colleagues and third parties to resolve issues. The role is based in the Abacus UK office with regular client site visits and occasional out-of-hours or travel requirements.

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Required Skills

Onsite Support
Remote Support
Hardware Installation
Hardware Troubleshooting
Networking Fundamentals
Active Directory
Azure AD
Microsoft 365
Exchange Administration
VMware vSphere

+8 more

Qualifications

Microsoft Certification

About Abacus Group LLC

abacusgroupllc.com

Abacus Group is a managed IT and cybersecurity firm that specializes in serving financial services organizations, supporting 700+ firms globally. It provides end-to-end managed IT and security services — including proactive monitoring, incident response, cloud and infrastructure management — tailored to the compliance and risk needs of financial institutions. Abacus markets itself as a trusted, industry-focused partner that helps clients prevent, detect, and recover from cyber threats while maintaining regulatory requirements. The company recently merged with Medicus IT to broaden its capabilities and scale.