SMS Data Products Group, Inc.
This Tier 1 service desk position provides technical support by answering calls, managing incident tickets, and assisting customers with troubleshooting IT issues. The role involves working collaboratively with support staff and maintaining documentation and assets, with some off-site duties. It supports the operations of an organization specialized in IT solutions for the federal government.
Headquarters
Mclean, Virginia, United States
Company Size
501-1000 employees
Founded
1976
SMS Data Products Group, Inc. is an enterprise IT managed services and cloud modernization provider delivering engineering, operations, cybersecurity, and advanced technology solutions to both federal government and commercial customers. Founded in 1976 and headquartered in McLean, Virginia, SMS brings nearly five decades of engineering-led experience to services spanning cloud architecture, AI integration, data center modernization, network operations, and cybersecurity. The company applies federal-grade standards—including CMMC, CMMI, and ISO certifications—across all engagements to ensure reliability, security, and accountability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SMS Data Products Group, Inc..
Help Desk Technician II / IT Support Specialist
verityintsys
Help Desk / System Administrator - Wright-Patterson AFB (Long-Term Contract)
Network Infrastructure
Service Center Frontline Account Manager
CACI
It System Support Specialist Harrison Township Mi Us
CACI
IT Systems Support Analyst
DTCC
Enterprise Service Desk Specialist, Mid
Leidos