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Client Systems Specialist at AccuWeather - ApplyBlast

Client Systems Specialist

AccuWeather

6 days ago

State College, Pennsylvania, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Client Systems Specialist provides responsive customer service, technical support, and troubleshooting for AccuWeather TV customers, ensuring reliable operation of software, hardware, and data services. This role involves proactive communication, advanced troubleshooting, and coordination with internal teams to resolve issues promptly while maintaining 24/7 support coverage. The position also includes providing remote training, supporting sales efforts, and occasionally traveling for product demonstrations and system installations.

Responsibilities

Provide technical support and troubleshooting for AccuWeather TV customers
Monitor and prioritize customer support requests across 24/7 coverage
Coordinate system installations, upgrades, and customer training

Skills

About AccuWeather

accuweather.com

Headquarters

State College, Pennsylvania, United States

Company Size

501-1000 employees

Founded

1962

View Profile

AccuWeather is a global weather forecasting company that delivers local, national, and international forecasts, up-to-the-minute weather reports, radar, and severe-weather alerts across web and mobile apps. It combines proprietary forecasting technology and observational data to provide minute-by-minute and location-based forecasts for consumers as well as weather intelligence, APIs, and data services for businesses and media partners. Users rely on AccuWeather for timely notifications, customizable forecasts, and enterprise solutions that support planning, logistics, and risk management.