8a7883d077592447017763c3f0f91146
The Client Technical Operations Specialist serves as the operational hub for B2B client support, managing the Jira Service Desk queue, triaging tickets, and resolving issues independently while ensuring SLA compliance. This role involves proactive client communications, monitoring file delivery alerts, and collaborating with internal teams to address technical issues and support client health. The position requires a technically curious individual focused on delivering high-quality, client-centric support in a healthcare technology environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for 8a7883d077592447017763c3f0f91146.
24% above the average for this role