Clinical Application Support Specialist
Astron Energy South Africa (Pty) Ltd(5 months ago)
About this role
An End User System Support specialist at Netcare supports hospital staff during electronic medical record (EMR) implementation and system changes, acting as a super-user and primary liaison between end users, management and IT. The role focuses on ensuring system readiness, facilitating communication about the Care On project, and supporting user onboarding and training. It also contributes to continuous improvement and compliance efforts to enhance patient services.
Required Skills
- End User Support
- EMR
- Troubleshooting
- Training Delivery
- Stakeholder Management
- Report Generation
- Process Improvement
- Escalation Management
- Coaching
- Change Management
About Astron Energy South Africa (Pty) Ltd
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