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Clinical Assistant at BlueCross BlueShield of Tennessee - ApplyBlast

Clinical Assistant

BlueCross BlueShield of Tennessee

1 month ago

3.7 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Clinical Assistant at BCBST supports BlueCare Plus Clinical Review Managers by serving as a primary point of contact for providers and healthcare partners. This role involves answering inquiries, processing authorization requests, guiding providers through peer-to-peer reviews, and ensuring timely, accurate administrative support. The position aims to improve the provider experience through compassionate, member-centered service and effective coordination of care.

Responsibilities

Screen incoming calls and faxes for utilization and care management requests
Load authorization faxes and enter authorization requests received by phone
Direct providers through the peer-to-peer review process and resolve inquiries

Skills

About BlueCross BlueShield of Tennessee

bcbst.com

Headquarters

Chattanooga, Tennessee, United States

Company Size

5001-10000 employees

Founded

1945

View Profile

Learn more about BlueCross BlueShield of Tennessee (BCBST) health insurance and the medical, dental and vision plans we offer for employers, individuals and families.