Clinical Care Associate - LPN

The Clinical Care Associate provides support to field-based Care Managers and serves as the primary contact for members seeking service, provider information, or authorization assistance. This role coordinates and secures healthcare services as part of a member-centric plan of care, ensuring timely follow-up and effective communication with members, families, and healthcare teams. The position also involves troubleshooting issues, providing educational information, and maintaining accurate documentation to support high-quality, cost-effective care.