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Clinical Care Navigator at Magellan Health - ApplyBlast

Clinical Care Navigator

Magellan Health

4 months ago

3.3 on Glassdoor

United States

Hybrid

Part Time

Executive

0 applicants

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About this role

A Clinical Care Navigator manages phone queues to answer inquiries from Magellan members and providers, conducting risk assessments and triaging crisis calls. The role involves utilization management reviews, authorizing behavioral health and substance use disorder services, and coordinating access to treatment and crisis resources.

Responsibilities

Manage clinical phone queues and triage high-risk calls
Review and authorize behavioral health service utilization
Assess social determinants of health during member interactions
Coordinate access to treatment and crisis response resources
Provide telephonic clinical consultations and supervision

Skills

Qualifications

Master's in Social WorkMaster's in CounselingLicensed Clinical Social WorkerLicensed Clinical Marriage and Family TherapistRegistered Nurse

About Magellan Health

magellanhealth.com

Headquarters

Frisco, Texas, United States

Company Size

1001-5000 employees

View Profile

Magellan Health manages the fastest growing, most complex areas of healthcare, bringing solutions to health plans, employers and state and Federal programs.