Clinical Concierge - Medical Assistant
Clinical Careers Page(1 month ago)
About this role
Serves as the first point of contact for patients at Lehigh Valley Health Network, focusing on delivering a seamless, high-quality patient experience. The role combines administrative, clerical, and basic clinical duties to support care coordination and clinic workflow efficiency. Collaborates with providers, clinical teams, and administrative staff to facilitate care delivery while maintaining high standards of customer service.
Required Skills
- Patient Check-In
- Insurance Verification
- EMR
- Appointment Scheduling
- Vital Signs
- Specimen Collection
- Medication Administration
- Room Preparation
- Patient Communication
- Customer Service
+2 more
Qualifications
- Specialized Medical Assistant Diploma
- LVPG Medical Assistant Trainee Course
- BLS - Basic Life Support (American Heart Association)
- Associate’s Degree (Preferred)
- CCMA - National Healthcareer Association
- CMA - American Association of Medical Assistants
- CMAC - American Medical Certification Association
- MAC - American Medical Certification Association
- NCMA - National Center for Competency Testing
- NRCMA - National Association for Health Professionals
+1 more
About Clinical Careers Page
lvhn.orgLehigh Valley Health Network (LVHN) is a not‑for‑profit, integrated medical organization that provides comprehensive health care services to the Lehigh Valley and surrounding regions. LVHN operates hospitals, outpatient and urgent care centers, primary care and specialty practices, and offers advanced programs in areas such as cardiology, oncology, and behavioral health, alongside telehealth and rehabilitation services. The system combines clinical care with research, medical education, and community health initiatives to improve population health across its service area. Patients and partners rely on LVHN for coordinated, patient‑centered care and regional clinical expertise.
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