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Clinical Implementation Specialist at Elsevier - ApplyBlast

Clinical Implementation Specialist

Elsevier

19 days ago

4.0 on Glassdoor

Georgia, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Clinical Implementation Specialist is part of the Customer Success team, responsible for delivering successful product implementations, EHR integrations, and training for Elsevier's Clinical Solutions customers. This role involves leading complex, high-visibility projects, managing stakeholder expectations, and ensuring high levels of customer satisfaction and adoption. The specialist leverages technical expertise in SaaS solutions and clinical workflows to drive successful implementations and resolve technical challenges.

Responsibilities

Lead end-to-end implementation of clinical solutions products for customer accounts
Manage project plans, milestones, and timelines across multiple concurrent implementations
Serve as primary point of contact and escalation path for key implementation stakeholders

Skills

Qualifications

Bachelor's degreeProject Management Professional (PMP) certification

About Elsevier

elsevier.com

Headquarters

Amsterdam, North Holland, Netherlands

Company Size

5001-10000 employees

Founded

1880

View Profile

Elsevier is a global provider of information, analytics, and decision‑support solutions for science and healthcare. It publishes peer‑reviewed journals and books and operates leading platforms such as ScienceDirect, Scopus, Mendeley and ClinicalKey. Elsevier also delivers research intelligence, clinical decision tools, data services, and workflow solutions to universities, hospitals, and publishers. Institutions and professionals use its content and analytics to accelerate discovery, education, and patient care.