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Clinical Operations Manager at iRhythm - ApplyBlast

Clinical Operations Manager

iRhythm

9 days ago

2.9 on Glassdoor

San Francisco, California, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Clinical Operations Manager leads and optimizes daily operations for a services team of 20-25 staff in a fast-paced, high-volume environment. This role focuses on driving continuous improvement through KPIs, performance metrics, and workflow automation tools to enhance operational efficiency. The position requires strong leadership skills, cross-functional communication, and a commitment to customer service excellence.

Responsibilities

Oversee daily operations of a team of 20-25 non-exempt staff
Track and evaluate staff performance metrics to drive continuous improvement
Manage customer service escalation and recovery processes in high-volume environments

Skills

About iRhythm

irhythmtech.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2006

View Profile

Discover the iRhythm monitoring service, featuring Zio® ECG monitors. Our monitoring solutions capture heartbeat data to help doctors detect cardiac arrhythmias.