Clinical Quality RN II

Transcarent(11 days ago)

RemoteFull TimeSenior$95,000 - $105,000Clinical Quality

About this role

The Clinical Quality RN II, Member Experience at Transcarent focuses on managing member-reported outcomes and developing policies to enhance the member experience across various health programs. They lead process improvements, collaborate with clinical teams, and analyze member feedback to ensure high-quality service delivery.

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Required Skills

Process Improvement
Member Experience
Health Policy
Data Analysis
Microsoft Office
Customer Service
Quality Management
Clinical RN
Feedback Tracking
Stakeholder Engagement

About Transcarent

transcarent.com

Transcarent is a consumer‑facing digital health platform that provides a single, connected experience for navigation, virtual care, pharmacy and specialty services. It coordinates end‑to‑end care — from WayFinding™ and pharmacy care to surgery, weight and cancer care — and integrates second‑opinion and care‑navigation tools like 2nd.MD and Just Ask Transcarent™. The company partners with employers, health plans, consultants, government entities and labor unions to deliver benefits and care coordination that simplify access, lower costs, and improve outcomes. Members engage via digital channels and the Transcarent Experience Store to find, schedule and manage their care.

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