Clinical Support Trainer & CX Expert, Fixed (SP)
Dandy(1 month ago)
About this role
The Clinical Support Trainer & CX Expert at Dandy is responsible for driving clinical adoption and customer excellence in the dental industry. This hybrid role involves delivering high-impact training and support for digital workflows, troubleshooting complex clinical cases, and localizing training materials to meet regional standards. The position requires strong communication skills and significant travel to provide in-practice coaching and ensure consistent digital case quality, while also acting as a liaison between clinicians and the lab for successful outcomes.
Required Skills
- Training Delivery
- Clinical Support
- Digital Workflows
- Technical Troubleshooting
- Coaching Skills
- Communication Skills
- Problem-Solving
- Customer-Centric
- Organizational Skills
- Cross-Functional Collaboration
+6 more
About Dandy
meetdandy.comDandy is a fully digital dental laboratory that streamlines the dental practice experience by integrating cutting-edge technology to improve patient care. The company offers a comprehensive range of services, including free intraoral scanners, advanced manufacturing for dental restorations, and real-time clinical support, enabling dentists to efficiently manage their lab work from scan to delivery. With features like rapid turnaround times and innovative products such as 2-appointment dentures and implosion solutions, Dandy empowers practices of all sizes to enhance operational efficiency and patient outcomes.
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