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Cloud Operations Administrator at Accenture - ApplyBlast

Cloud Operations Administrator

Accenture

4 months ago

3.9 on Glassdoor

Gurugram

Onsite

Full Time

Senior

0 applicants

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About this role

A Nexthink Senior Analyst monitors, analyzes, and optimizes end-user experience using advanced analytics and automation capabilities across the digital workplace. The role involves configuring platforms, managing incidents with ITIL best practices, and creating data-driven reports to improve system performance and stability.

Responsibilities

Configure, maintain, and optimize Nexthink dashboards and analytics
Monitor real-time end-user experience and system performance metrics
Perform root cause analysis using Nexthink investigation tools
Implement automation campaigns and remediation scripts via PowerShell
Generate data-driven reports on incident trends and system stability

Skills

Qualifications

ITIL Foundation CertificationITIL Intermediate CertificationNexthink Professional CertificationBachelor's Degree15 years total education

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.