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Cloud Operations Engineer at NICE - ApplyBlast

Cloud Operations Engineer

NICE

19 days ago

3.8 on Glassdoor

Pune, Maharashtra, India

Hybrid

Full Time

Medior

0 applicants

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About this role

NiCE is seeking a Cloud Operations Engineer to join its Application Operations team, focusing on infrastructure, performance optimization, and automation within cloud-native environments. The role involves supporting mission-critical systems deployed across AWS, collaborating with cross-functional teams, and ensuring the stability and performance of high-scale applications. This position requires a blend of technical expertise in cloud services, scripting, and database management to drive robust solutions and resolve complex incidents.

Responsibilities

Provide production support for NiCE Actimize product portfolio
Automate tasks and deploy AWS resources using scripting languages
Investigate performance issues and conduct root cause analysis

Skills

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.