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Cloud Operations Manager at Atmosera - ApplyBlast

Cloud Operations Manager

Atmosera

4 days ago

3.1 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Cloud Operations Manager leads one of two peer functions within Atmosera's Client Operations organization, either the Technician team for initial client support or the Administrator/Engineer team for advanced technical work. This role involves owning team performance, service quality, and continuous improvement while partnering with peer managers to create a seamless client experience. The position requires coaching employees, managing workforce planning, and utilizing service data and AI to enhance operational efficiency and scalability.

Responsibilities

Lead and develop technical support or engineering teams
Oversee service delivery, ticket health, and incident management
Partner with stakeholders to improve operational efficiency and client experience

Skills

About Atmosera

atmosera.com

Headquarters

Lake Oswego, Oregon, United States

Company Size

51-200 employees

Founded

1995

View Profile

Atmosera is a cloud-managed services provider that helps enterprises transform, migrate, and operate workloads on Microsoft Azure. They combine Azure engineering and professional services with 24/7 managed operations to modernize applications, data platforms, networking, and security while driving cost optimization and compliance. Focused on reliability for regulated and mission-critical environments, Atmosera leverages deep Microsoft partnership credentials and automation to accelerate cloud adoption and ongoing value realization.