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Cloud Security Engineer at Intercom - ApplyBlast

Cloud Security Engineer

Intercom

3 months ago

3.6 on Glassdoor

Dublin, Ireland

Hybrid

Full Time

Senior

0 applicants

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About this role

Fin is seeking a Cloud Security professional to protect its AI-powered customer service platforms by designing secure AWS architectures and building detection engineering capabilities. The role involves partnering with engineering teams to implement cloud security controls, lead incident responses, and drive automated security initiatives within a high-growth start-up environment. This position is critical for securing production systems that support thousands of global businesses using Fin's services.

Responsibilities

Design and implement secure cloud architectures across AWS environments.
Develop detection engineering capabilities to identify attacker behavior.
Lead cloud security investigations and coordinate incident response activities.
Build automation tools to improve security control scalability and reliability.
Partner with engineering teams to embed security into infrastructure-as-code workflows.

Skills

About Intercom

intercom.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2011

View Profile

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.