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Cloud Service Manager at OpenText - ApplyBlast

Cloud Service Manager

OpenText

20 days ago

3.6 on Glassdoor

Onsite

Full Time

Manager

0 applicants

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About this role

The Cloud Service Manager serves as the trusted advisor and primary relationship owner for OpenText Cloud Managed Services clients, driving operational excellence and ensuring maximum value from client investments. This role involves collaborating across cross-functional teams to champion client success, manage critical service engagements, and drive continuous improvement initiatives. The position requires strong stakeholder management skills and a proactive approach to enhancing both the client experience and business outcomes.

Responsibilities

Serve as trusted advisor and primary relationship owner for assigned OpenText Cloud Managed Services clients
Drive operational excellence and strengthen strategic partnerships to ensure clients realize maximum value
Collaborate across cross-functional teams to champion client success and manage critical service engagements