Cloud Support Engineer
MicroStrategy
About this role
A Cloud Support Engineer provides technical support for Strategy Products, focusing on customer resolution and community growth. The role emphasizes troubleshooting, collaboration, and documentation to ensure high-quality service and product knowledge enhancement.
Skills
About MicroStrategy
strategy.comStrategy is a metrics and performance platform that helps companies centralize, standardize, and track their most important operational and investor-facing KPIs. It automates data collection, provides dashboards and investor-ready reports, and enforces consistent metric definitions and governance across teams. Built for finance, investor relations, and product leaders, Strategy offers integrations and APIs to connect data sources and enable benchmarking against peers. The platform is designed to make reporting faster, more auditable, and clearer for both internal decision-making and external communications.
About MicroStrategy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for MicroStrategy.
Salary
$61k – $81k
per year