Zenlayer
A Cloud Technical Support Engineer at Zenlayer owns customer support cases and coordinates with product and engineering teams to improve the reliability of cloud infrastructure services. The role emphasizes independent technical investigation, incident ownership, and proactive customer support. This position requires strong networking fundamentals and hands-on troubleshooting experience to resolve customer issues and enhance support processes.
Headquarters
Diamond Bar, California, United States
Company Size
201-500 employees
Founded
2014
Zenlayer is a distributed cloud provider that helps organizations deploy and scale AI and latency‑sensitive applications worldwide. Their platform emphasizes a massively distributed footprint with GPU compute at the edge, distributed inference for lower latency, and a unified AI Gateway for streamlined model access. By combining global networking, edge infrastructure, bare‑metal and cloud services, Zenlayer aims to accelerate performance and simplify operating AI workloads across regions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zenlayer.