iomart
The Cloud Technician (Tier 1) provides first‑line technical support for Microsoft cloud services, handling customer inquiries via phone, email, and ticketing systems, and resolving issues within agreed SLAs. The role involves monitoring support queues, documenting solutions, and collaborating with senior engineers to ensure high‑quality service delivery.
Headquarters
Glasgow, Scotland, United Kingdom
Company Size
201-500 employees
Founded
1998
Iomart is a UK-based managed cloud provider that delivers secure, scalable cloud infrastructure and managed hosting to enterprises. It offers cloud services, data protection, cybersecurity, disaster recovery, and modern workplace solutions to support digital transformation and growth. Iomart combines managed-service expertise, compliance-focused operations and 24/7 support to run hybrid and multi‑cloud environments for customers across industries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iomart.
iomart didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role