Vip Hospitality Llc
The Customer Service Agent provides proactive, friendly, and solutions‑focused assistance to domestic and international passengers at Charlotte (CLT) Airport, helping manage passenger flow, wayfinding, and checkpoint operations while representing VIP Hospitality and airport partners. The role involves interacting with travelers, coordinating with TSA, Customs, and airport staff, and handling concerns with professionalism.
Headquarters
Seattle, Washington, United States
Company Size
201-500 employees
Founded
2004
VIP Hospitality (We Value Individual People) is a customer-service focused hospitality company specializing in airport terminals and lounge operations. They provide experienced customer-service professionals and management with decades of aviation and lounge experience to deliver concierge-style, passenger-facing support. The firm emphasizes individualized service, operational excellence, and compliance, offering tailored staffing and training solutions for airlines, airports, and lounge operators. Clients rely on VIP Hospitality for skilled teams that improve passenger experience and maintain consistent service standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vip Hospitality Llc.
Vip Hospitality Llc didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role
274 - GSS - General Laborers
goodwill
PDX Customer Service Representative
VIP Hospitality USA
274 - GSS - General Laborers
goodwill
Airport Customer Service Ambassador – PM Shift
VIP Hospitality USA
274 - GSS - General Laborers
goodwill
JFK Airport Customer Service Ambassador – Overnight Shift
VIP Hospitality USA