Cluster Learning & Development Manager

The Cluster Learning & Development Manager is responsible for developing and implementing comprehensive training and development programs to enhance team skills, performance, and leadership capabilities across multiple hotel properties. This role involves designing learning strategies aligned with business goals, fostering a luxury service culture, and managing the Train-the-Trainer programme to ensure consistent delivery of high-quality hospitality experiences. The position requires partnering with department leaders to drive talent management, organizational development, and compliance with brand standards.